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Macdonald Windsor Hotel, Windsor

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From176US$ /night
Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

23 High Street, Windsor, United Kingdom, SL4 1LH

Macdonald Windsor Hotel is situated in the historic town of Windsor, just a two-minute walk from Windsor Castle. This luxurious hotel combines contemporary design with classic elegance, making it a unique accommodation option. The location provides convenient access to local attractions, offering guests a royal experience amidst cultural heritage.

Location

Macdonald Windsor Hotel is located within walking distance of several local attractions, including Eton College and Windsor Royal Shopping. It is conveniently situated just 9.5 miles from London Heathrow Airport, making it easily accessible by road or rail. Solid transport connections allow for effortless exploration of the surrounding areas.

Rooms

The hotel features 120 luxury bedrooms designed with a contemporary edge, highlighting the essence of rural England. Each room includes plush furnishings and modern amenities, ensuring a restful stay. Guests can select from various room options, including accessible rooms equipped with necessary facilities for those with mobility concerns.

Eat & Drink

Dining at Macdonald Windsor is centered around Caleys Brasserie, where chefs emphasize quality ingredients and innovative dishes. The hotel also offers traditional afternoon tea, a quintessential British experience that invites guests to enjoy homemade delights in a relaxed setting. Each culinary experience is complemented by warm and welcoming service.

Leisure & Business

The hotel provides stylish meeting rooms suitable for a variety of events, accommodating up to 140 delegates. Guests can enjoy leisure activities, including beautiful walks in Windsor Great Park and various local attractions. There are also dog-friendly options available, allowing guests to explore the surroundings with their pets.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
20 m² 
Bed options:
1 Double bed
Shower
Heating
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Standard Twin Room
Max:
2 persons
20 m² 
Bed options:
2 Single beds
Shower
Heating
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Superior Double Room
Max:
2 persons
20 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Windsor1000 ft
Airports
London Heathrow (LHR) 9.3 mi
London City (LCY) 31.3 mi
Metro stations400 ft
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Baggage storage
  • Elevator
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Services

  • Valet parking
  • Room service
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Room features

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries

Media

  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

23 High Street, Windsor, United Kingdom, SL4 1LH
Map view
street view
23 High Street, Windsor, United Kingdom, SL4 1LH
Nearby
Castle
Windsor Castle
500 ft
Church
St George's Chapel
900 ft
Art object
Queen Victoria Statue
200 ft
Windsor High Street
Irish Guardsman Statue
400 ft
Church
Windsor Parish Church of St John the Baptist
500 ft
Thames Street
King George V Memorial
1300 ft
Museums
Windsor and Royal Borough Museum
1300 ft
Public Building
Windsor Guildhall
300 ft
Fountains
Diamond Jubilee Fountain
1300 ft
Mall
Windsor Royal Shopping
700 ft
Parks
Bachelor's Acre
700 ft
Mall
King Edward Court Shopping
1100 ft
Night club
Vanilla Windsor
400 ft
Museums
Queen Mary's Dolls' House
1900 ft
Mall
Daniel Department Store
500 ft
Windsor Castle
The Curfew Tower
600 ft
3 St Alban's St
Soldier's Statue
800 ft
Night club
Atik, Windsor
1300 ft
Restaurants
Scottish Steak Club
300 ft
23 High Street Macdonald Hotel
18 Restaurant
400 ft
18 High Street .
Afternoon Tea
400 ft
18 High Street Castle Hotel
Sebastian's Italian
300 ft
Unit 3 The Archers 2 Goswell Hill
The Prince Harry Pub
500 ft
8 Market Street
1423 China Kitchen
500 ft
4 Church Lane

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Clean Rooms
Great Location
Confusing Dining
Unfriendly Manager
7.4/10
Very good
Rooms
7.5
Location
9.1
Service
7.5
Dining
6.5
Guest reviews
7.4/10
based on 21 reviews
8.6
8.6/10based on 4704 reviews
David
United Kingdom, May  2024
7.4/10

I had a mixed experience at the hotel. The rooms were spacious and clean, but some promised items were lacking. The staff was friendly, except for a brief encounter with an unfriendly manager named Dean. The location was superb, right across from Windsor Castle, but the dining experience left something to be desired.

Rooms
8.0
My room, one of their top suites, was very spacious with a large bed and excellent bathroom. It was spotlessly clean.
Service
7.0
The majority of the staff were helpful, friendly, and very polite, although I encountered some unfriendliness from the manager named Dean.
Location
9.0
The location couldn't be better, right near Windsor Castle and in the heart of the High Street. It felt first class, and the staff were exceptionally welcoming.
Dining
6.0
The dining experience was a bit confusing with no set procedure or assigned seating.
Facilities
7.0
The facilities were adequate but nothing exceptional.
Clean Rooms
Confusing Dining
Charles
United Kingdom, April  2024
8.8/10

I absolutely loved my stay at the hotel! The location was amazing, right by Windsor Castle and surrounded by shops and restaurants. The rooms were comfortable and clean, offering a great view of the castle. The staff was incredibly friendly and helpful. However, the dining experience left something to be desired with limited breakfast options.

Rooms
9.0
My room was very comfortable with a nice view of Windsor Castle. It was always clean and serviced promptly by housekeeping.
Service
9.0
The staff was so nice and helpful, making my stay even more enjoyable. They were friendly and operated in a professional manner.
Location
10.0
The location couldn't be better, right at the doorstep of Windsor Castle with easy access to all the attractions. I even witnessed the changing of the guard from the front door in the morning!
Dining
7.0
I had a bit of a letdown at the hotel's restaurant with limited breakfast choices. However, the overall experience was still pleasant.
Facilities
9.0
The facilities were great, providing everything I needed for a comfortable stay. The hotel definitely met my expectations.
Margaret
United Kingdom, April  2024
7.6/10

The hotel room was on the smaller side considering the price we paid, especially for the honeymoon suite. Unfortunately, our peaceful stay was interrupted by a wedding party above us. On the bright side, we had a view of the castle from our room, which was a nice touch.

Rooms
7.0
The room was small for the price we paid, especially the honeymoon suite. Despite the initial disappointment, the view of the castle was lovely.
Service
6.0
The service was a bit hit and miss. While some staff were great, others seemed too preoccupied with personal conversations. On the upside, the car parking service was efficiently managed.
Location
9.0
The hotel's location is unbeatable, right in the heart of Windsor high street and the closest to the castle. The ambiance with an open fire added to the charm of the setting. The exceptional staff further enhanced the experience.
Dining
8.0
Despite a hiccup in service with the missing bacon, the dining options were varied and satisfying, catering to different tastes. The ability to order from a menu was a plus.
Facilities
8.0
The hotel offers a range of facilities that cater to various needs. From dining options to a cozy ambiance with an open fire, the facilities are generally satisfying.
Alex
United Kingdom, March  2024
6.8/10

The hotel's location is fabulous, right next to the castle and close to all the shopping spots. Rooms were a bit of a letdown despite being well appointed and quiet, service was a mixed bag with some highlights, and the dining experience varied. The central location is a definite plus, but there were some service issues that affected our stay.

Rooms
6.0
The room was well appointed and quiet despite the busy hotel atmosphere.
Service
7.0
The staff were attentive but there were some service hiccups, like noise from the heating keeping us awake.
Location
9.0
The hotel's location is unbeatable, right opposite the castle and close to the shopping area.
Dining
6.0
The dining experience was mixed with some delays and missing items, but the food quality was decent.
Facilities
6.0
Richard
United Kingdom, February  2024
7.8/10

The hotel offers lovely rooms that are very clean and spacious, making it a great place to stay just 20 minutes from Heathrow Airport. However, my stay in a disabled room with a wet room bathroom was a bit inconvenient due to water spreading everywhere from the shower, and there was a missed day of room servicing during our four-day stay.

Rooms
7.0
I found the rooms lovely, but the wet room's water spreading was a bit annoying. There was also a missed day of servicing during our stay.
Service
8.0
The hotel's service was really polished, and the staff were very helpful in orienting us to Windsor and Eton. However, there was an issue with not being able to find staff to request a cooked breakfast, and although they said they would check, there was no offer of compensation.
Location
9.0
The location was perfect for visiting Windsor Castle and close to the main shopping areas in town. I appreciated being able to leave our luggage before and after check-in and check-out. Overall, a superb location close to Windsor Castle that I highly recommend.
Dining
7.0
The dining experience was smooth and efficient, with plenty of options available. However, it was a bit noisy during tidying up, not matching the hotel's level. The service sometimes seemed inefficient despite a smart and well-run hotel.
Facilities
8.0
The hotel's facilities were good overall, but there were some noise issues during dining that could be improved.
Great location
Noisy dining
Kathryn
United States of America, January  2024
7.8/10

Staying at this hotel was a mixed experience. The rooms were very plush and comfortable, but there was an issue with leaking water that made it unsafe and inconvenient to use properly. The service was exceptional, especially thanks to Dean and Chris, who took great care of us. The location was superb, right opposite Windsor Castle and close to shops, making it ideal for exploring. The dining experience had its ups and downs, with some disorganization in the kitchen but also some nice options available.

Rooms
7.0
The rooms were very plush and comfortable, with a wet area and safety grab bars.
Service
9.0
The service was terrific with exceptionally friendly and helpful staff.
Location
9.0
The location was superb, right opposite Windsor Castle and very close to shops.
Dining
6.0
The dining experience had some issues like disorganization but also offered nice options.
Facilities
8.0
The facilities provided were good for the price paid.
Claude
United Kingdom, December  2023
8.0/10

This hotel is a gem for those who love a view of the castle and a secluded, clean room at the end of the floor. The service is overwhelmingly friendly and helpful, especially Matthew, who goes above and beyond for guests. The location is right in the heart of Windsor, steps away from the castle and local amenities. However, the dining options are lacking and a bit overpriced, tarnishing an otherwise delightful stay.

Rooms
8.0
My room had one small bar of soap and a lovely view of the castle. It was meticulously clean and serviced promptly by the housekeeping staff.
Service
9.0
The staff here are incredibly friendly and helpful, with Matthew standing out for his exceptional service. However, at times, they seemed under pressure.
Location
10.0
The hotel's location is unbeatable, directly opposite Windsor Castle and surrounded by shops and restaurants. It's a prime spot for exploring the area.
Dining
6.0
The dining experience left much to be desired, with limited options and relatively high prices. It didn't quite meet the standard I expected.
Facilities
7.0
The facilities were modest but satisfactory for a comfortable stay.
Charlie
United Kingdom, December  2023
7.4/10

The hotel is a gem with amazing breakfast selections, airy and spacious rooms featuring robes and slippers. The location is unbeatable, directly opposite the entrance to Windsor Castle, although parking and TV issues were noted. The dining experience was pleasant, even with some waiting times for tables. Rooms were small but cozy and offered great value for the money.

Rooms
8.0
The rooms were cozy and had a nice touch with the robes and slippers.
Service
6.0
Service was a bit inconsistent, with a mix of helpful and rude encounters.
Location
9.0
The location is unbeatable, directly opposite the entrance to Windsor Castle.
Dining
7.0
The dining experience was pleasant, despite some waiting times for tables.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Allan
United Kingdom, December  2023
8.8/10

I had a wonderful stay at the hotel, with lovely rooms that were very comfortable and clean, featuring modern touches while being well-maintained. The proximity to the Castle was a definite plus. The service was exceptional with friendly and helpful staff, and the location was fantastic, just steps away from Windsor Castle and easily accessible to various amenities. The dining experience was enjoyable overall, with a comprehensive menu on offer. However, the only downside was the disappointment in some food options. The facilities were excellent, enhancing my overall experience.

Rooms
9.0
The rooms were lovely, very comfortable and clean with nice modern touches, and well-maintained. The home-like shower added a special touch, and the distance to the Castle was perfect.
Service
9.0
The staff was nothing but friendly and helpful. They were accommodating with a good variety of services, making my stay really comfortable.
Location
10.0
The location was fantastic, right next to Windsor Castle offering easy access to shops, bars, restaurants, and other attractions. It was an ideal setting for exploring the royal highlights of Windsor.
Dining
7.0
The dining experience was enjoyable overall with a comprehensive menu offering cooked and continental options. The service was great, but there were some disappointing aspects, such as the quality of certain dishes.
Facilities
9.0
The facilities were top-notch, including room service and other amenities that enhanced my stay.
Great location
Disappointing food quality
Isaac
United States of America, November  2023
5.6/10

The hotel's location is superb, just a few hundred yards from the Castle, making it ideal for exploring Windsor. However, the rooms needed a thorough clean with some maintenance issues, and the dining experience fell short of expectations.

Rooms
5.0
The rooms were not as clean as expected, with used tea bags and dust present. Maintenance issues like the extract fan not working and a safe that wouldn't open were disappointing.
Service
5.0
While the staff said they would address issues, there was no compensation offered. Service during dinner was lacking, with starters running out quickly and difficulty in placing orders.
Location
8.0
The hotel's location is stunning, just a few hundred yards from the Castle, offering easy access to Windsor attractions and shopping areas.
Dining
6.0
The dining experience was a bit of a letdown, not aligning with the hotel's overall elegance. Food presentation was disappointing, and service was not as attentive as expected.
Facilities
5.0
Stephen
United Kingdom, November  2023
8.0/10

The hotel offered a clean, spacious, and comfortable stay, although some noise from the kitchen and a less than ideal view were drawbacks. The average food didn't stand out, but the room size made up for it compared to others.

Rooms
8.0
The room was clean, spacious, and very comfortable.
Service
9.0
The staff was exceptionally helpful, especially in addressing room issues effectively.
Location
9.0
The location was fantastic, just a 2-minute walk to shops and with Windsor Castle opposite, making it an inviting place to stay.
Dining
6.0
The food was average, and with the high price of £18.00 per person, the dining experience wasn't the highlight.
Facilities
8.0
The hotel had a helpful staff and was able to switch rooms promptly when issues arose.
James
United Kingdom, November  2023
7.4/10

The hotel rooms were spacious, clean, and decorated to a high standard. The air conditioning provided a nice ambient room temperature, but some minor cleanliness issues were noticed in the bathroom. The service was professional and friendly overall, with a few exceptions. The location was outstanding for visitors to Windsor but seemed a bit understaffed. The dining experience had its ups and downs, with some dishes being overpriced and substandard. The hotel facilities were generally good, providing the necessary amenities for a comfortable stay.

Rooms
8.0
The rooms were spacious, clean, and decorated to a high standard, but some minor cleanliness issues were noticed in the bathroom.
Service
7.0
The service was professional and friendly overall, with a few exceptions.
Location
8.0
The location was outstanding for visitors to Windsor but seemed a bit understaffed.
Dining
6.0
The dining experience had its ups and downs, with some dishes being overpriced and substandard.
Facilities
8.0
The hotel facilities were generally good, providing the necessary amenities for a comfortable stay.
Jane
United Kingdom, November  2023
7.4/10

The hotel is conveniently located near Windsor Castle, making it easy to explore the area. The rooms were spacious and comfortable, although some maintenance is needed. The service was a mix of kindness and a small mishap. The dining experience had its ups and downs, offering a variety of options but lacking some attention to detail. Overall, a decent stay with room for improvement.

Rooms
7.0
The rooms were nice and big with large beds, but could use some maintenance TLC. Mini bar and fresh milk were missing until requested.
Service
7.0
The staff, despite a minor incident, were kind and considerate. Room service and other services were satisfactory.
Location
9.0
The hotel's location near Windsor Castle is excellent, with easy access to nearby dining options. Luggage storage facilities added to the convenience.
Dining
6.0
The dining options provided a variety of choices but were sometimes noisy due to clattering dishes during tidying up.
Facilities
8.0
The hotel facilities were adequate, with a good on-site restaurant and bar.
Great location
Maintenance needed
Ian
United Kingdom, October  2023
8.4/10

I absolutely loved my stay at the hotel. The rooms were spacious and well-equipped with all the 'extras' one could need, though the lack of a walk-in shower was a bit inconvenient for my knee problem. The service was exceptional, with the staff being so lovely and the onsite car parking being a real bonus. The location couldn't have been better, right in the heart of Windsor with everything at my doorstep. The dining experience was a mixed bag with delicious food but a bit noisy during clean-up. Overall, a great value for money experience.

Rooms
8.0
I adored the lovely and spacious rooms with excellent facilities.
Service
9.0
The staff were incredibly helpful and welcoming.
Location
10.0
The hotel's location was superb, right in the center of Windsor with easy access to everything.
Dining
7.0
The food was delicious, but the noise during clean-up was a bit disruptive.
Facilities
8.0
The facilities were top-notch, with everything I needed for a comfortable stay.
Great location
Noise during dining
Rick
United States of America, October  2023
7.4/10

Staying in one of their top suites had its perks but fell short on promised items. The room overlooked a plain courtyard, surprising with its peacefulness amidst the city hubbub. The hotel bar was a gem for pre-dinner or post-shopping drinks, offering a serene ambiance.

Rooms
8.0
The rooms, although compact, were clean and contemporary.
Service
7.0
The staff was accommodating, especially for a wheelchair user, though lacking in attentiveness at times.
Location
9.0
The location was superb, just steps away from the iconic Castle and bustling city center.
Dining
6.0
The dining experience had its flaws with delays and extra charges, but room service was efficient.
Facilities
7.0
The facilities were adequate for a pleasant stay.
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Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room